As of 1 April 2021, Hlokomela is implementing a Partial Payment System (PPS) to ensure the organization’s continued financial sustainability, whilst still retaining its ability to serve the most vulnerable people in the Kruger to Canyons Biosphere Region at a below-average cost. This comes after more than 2 years of research and piloting to guide the organization in the development of a suitable fee structure.

For the past 15 years, Hlokomela has been offering free health care services in the Hoedspruit area specifically focused on the agricultural sector and local tourism industry. Whilst the organization started as an HIV awareness clinic, the range (and quality) of services on offer have grown tremendously with Hlokomela seeing over 30 000 patients annually. However, these services and volumes of patients come with a lot of additional costs that are not covered by the government or any one funder.

The PPS fee structures however make it possible for local employers, their staff, and the general public to access quality health care at a very reasonable cost.

The three options are as follows:

Option 1: Hlokomela Employers Health Club (HEHC)

Employers pay a monthly subscription fee to Hlokomela based on the average amount of employees they have in their business over 12 months.

The subscription fee gives the employers & their staff access to all Hlokomela’s services at a reduced rate.

Employees contribute to the fee of some services, thereby splitting the cost between the employer (70%) and the employee (30%).

This option is perfect for  large-scale operations such as farms, packhouses, and lodges.

Option 2: Hlokomela Health Card

Individuals can purchase a Hlokomela Health Card at a once-off fee that entitles the holder to unlimited consultations with a professional nurse for one full year.

Cards are individualized with the holder’s name, surname and ID number.

This option is perfect for individuals to access Hlokomela’s basic services multiple times per year. By buying a Hlokomela Health Card, you are supporting Hlokomela by partially paying for your own consultations.

This option is also perfect for employers to support staff members in small businesses or individuals with domestic workers and gardeners.

Some specialized services are excluded and an additional service fee may be charged for those services at a reduced rate.

The cost per card per individual is R500 per year. Cards are valid from March 2021 till March 2022.

Option 3: Walk-in rates

Hlokomela is still open to the public but a fee per service is charged on most services.

Please note, Hlokomela continues to offer certain services free of charge as per the organization’s memorandum of understanding (MoU) with the Department of Health.  Patients covered by the MoU pay for additional services not included in the MoU. To make it easier for these patients we will transfer them to other government facilities if they wish to do so.

For more information email us at: mj@hlokomela.org.za